Refund policy

Vara Siri Return and Refund Policy

Your satisfaction is our top priority.

At Vara Siri, we are committed to providing you with an excellent shopping experience. If you are not satisfied with your purchase, we are here to assist you with returns and refunds.

Return Conditions

  • You can return products purchased from Vara Siri within 7 days from the date of receipt.
  • Returned products must be in their original condition, unused, undamaged, and in their original packaging.
  • You will be responsible for the shipping costs for returning the item.
  • We do not charge a restocking fee.
  • Some items may not be returnable, such as final sale items, which will be indicated in the product details.

Return Process

  1. Contact Us: Please contact us at contact@varasiri.com within 7 days of receiving your order to inform us of your intention to return an item. Please include your order number and the reason for the return.
  2. Approval: We will review your request and notify you once it is approved, providing you with return instructions.
  3. Ship the Item Back: Securely pack the item in its original packaging and ship it to the address provided during the return approval process, which will typically be: Vara Siri 555/229, Saransiri Ratchapruk 346 Soi 4, Tambon Bang Duea Mueang Pathum Thani 12000 Thailand You will be responsible for the shipping costs. We recommend using a trackable shipping service.
  4. Inspection: Once we receive the returned item and inspect its condition, we will inform you of the outcome.
  5. Refund: If the item passes inspection, we will process your refund through the original payment method within 7 business days.

Refunds

  • Refunds will be processed through the original payment method used for the purchase.
  • The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

Exceptions

  • Non-returnable items include customized products and items specified as non-returnable in the product description.

Contact Us

If you have any questions or concerns about our return and refund policy, or if you need to initiate a return, please contact us:

  • Email: contact@varasiri.com
  • Mailing Address / Return Address: Vara Siri 555/229, Saransiri Ratchapruk 346 Soi 4, Tambon Bang Duea Mueang Pathum Thani 12000 Thailand

We are happy to assist you.

Note: This policy is effective from August 1, 2024.